Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
StarOptics Telescope & Photo Online offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via MOLpay (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank : PUBLIC BANKD BHD
Bank Account : 3171140522
Account Name : STARFIELD INSTRUMENTS SUPPLY
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : email@example.com or fax it to us at 015-48404803.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped are not allowed to cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysian Ringgit.
Q. How long does the delivery usually takes?
Delivery usually will takes about 2 to 7 working days subject to destination.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com for us to clear your doubts.